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  • When is payment due?
    Payment must be made 4 days before the survey is due to take place. If payment is not made on time, the survey date will be offered to another customer.
  • Do I arrange the survey with the estate agent/owner?
    No, once you have paid for the survey, I shall take care of arranging the survey.
  • How long does a survey take?
    This depends on the size and complexity of the house. On average a survey takes 3-4 hours at the property (and a lot longer to write up the report afterward)
  • Can I cancel a survey once booked?
    You can cancel free of charge up to 48 hours before the survey. If you cancel within 48 hours of the survey there is a charge of £100
  • How long after the survey will I receive the report?
    Allow 5 working days but often it will take 2-3 days.
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